At Nepal Dream Adventure, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website, make an inquiry, or book a trip. By using our services, you agree to the practices described here.
1. Information We Collect
When you interact with us, we may collect:
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Personal details: Name, email address, phone number, nationality, passport details (for permits and bookings).
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Payment information: Billing details and transaction records (processed securely through third-party payment providers; we do not store your card details).
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Travel information: Preferences, dietary needs, health conditions relevant to your trip.
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Website usage data: IP address, browser type, and cookies to improve website performance.
2. How We Use Your Information
We use the information we collect to:
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Process bookings and reservations.
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Communicate with you about trips, updates, and offers.
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Ensure safety and prepare necessary permits.
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Improve our services and website experience.
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Comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy. We only share your data when necessary:
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With trekking guides, hotels, airlines, and service providers to arrange your trip.
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With government authorities for permits and legal requirements.
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With trusted third-party service providers (e.g., payment gateways, email providers) under strict confidentiality.
We never sell, rent, or trade your personal information to third parties.
4. Data Protection & Security
We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or disclosure. Sensitive information like payment data is processed securely using industry-standard encryption.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Your Rights
You have the right to:
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Access, update, or request deletion of your personal information.
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Opt-out of receiving promotional communications.
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Withdraw consent where processing is based on consent.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Nepal Dream Adventure
Email: [info@nepaldreamadventure.com, sherpadendi43@gmail.com]
Phone: [+977-9849392857]
Address: [Kapan, Payutar]